Penn CASE

The mission of University of Pennsylvania Consumer Assistance, Support, and Education (Penn CASE) is to serve as a consumer advocacy group for Penn students and residents of Philadelphia. Penn CASE will promote consumer education through the creation of printed materials and online resources, on-campus presentations, and events with local school, senior citizen, religious, and civic organizations. Penn CASE will also provide needed assistance to consumers who have fallen victim to scams or are encountering difficulty with a business by hosting workshops on how to effectively file a complaint with the appropriate government agency. Penn CASE will foster partnerships with the Pennsylvania Attorney General’s Bureau of Consumer Protection, the Mayor’s Office of Consumer Affairs, local elected officials, and community organizations.